Recruitment: Emergency Medical Dispatchers
The first few minutes of an emergency are critical. Early help can save lives.
Queensland Ambulance Service (QAS) provides ambulance services to the public, health institutions, community and sporting groups, businesses, medical research bodies and other Government agencies.
The Emergency Medical Dispatcher (EMD) is an operational role within the QAS that works collaboratively with the Operation Centre team, the broader QAS organisation and other health care and emergency services.
The QAS is now recruiting for future EMDs who will receive emergency calls, provide essential pre-arrival advice, and to coordinate and dispatch QAS resources and patient transport movements for the Queensland community.
Successful applicants should have superior communication skills and the ability to manage extreme situations with calmness and leadership. Successful applicants must have the ability to type 40wpm with 95% accuracy. Although call centre/emergency services and/or community services experience is preferred, it is not essential to perform in the role, as on the job training is provided.
The QAS is now accepting applications for EMDs in the following locations:
- Brisbane Operations Centre – maximum 200 applications accepted*
- Cairns Operations Centre – maximum 100 applications accepted*
- Townsville Operations Centre – maximum 100 applications accepted*
- Rockhampton Operations Centre – maximum 100 applications accepted*
- Toowoomba Operations Centre – maximum 100 applications accepted*
*Please note once the application quota is met, each location will be closed.
If you feel you have the skills and abilities and are strongly considering an EMD career, please complete the online application form.
For all other locations, recruitment campaigns will be advertised on this website when the need is identified. Please refer to this website for updates in relation to future recruitment campaigns.
Recognition of Current Qualifications
Applicants for the position of Emergency Medical Dispatchers who wish to have prior qualifications recognised, are required to complete a Recognition of Current Ambulance Practice (ROCAP) assessment. To find out more about the ROCAP assessment and what is required in its submission, please refer to the Recognition of Current Ambulance Practice page.
Contact the QAS Recruitment Team
To contact the QAS Recruitment Team, email QAS.Recruitment@ambulance.qld.gov.au
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Last updated 12 October 2015