Over 93% of roles within the Queensland Ambulance Service (QAS) are frontline roles.
Our staff deliver ambulance response services, emergency and non-urgent patient care and transport services, inter-facility ambulance transport, casualty room services, planning and coordination for multi-casualty incidents and disasters, and confidential health assessment and information services.
We are one of the most sought-after public employers in the nation. With a low employee turnover rate, flexibility, a diverse workforce and an ongoing commitment to a culturally safe workplace, the QAS is largely representative of the communities we serve.
Clinical attrition
Clinical attrition measures the number of clinically qualified permanent operational employees who have left the organisation, as a percentage of the workforce. Clinically qualified employees include, but is not limited to, paramedics, officers-in-charge, and operational supervisors. We are particularly proud of our remarkably low attrition rates making us a clear employer of choice.
Our clinical attrition rate at the end of quarter 3 of the 2023–24 financial year is 1.63%. The Report on Government Services comparison provides further detail.
Graph: Clinical attrition rate
Health, safety and wellbeing
The health, safety and wellbeing of our people and our patients is pivotal to our ability to provide ambulance and patient care services to the Queensland Community. To achieve this, we will:
- develop working environments which are safe, supportive, respectful and people focussed.
- constantly strive to minimise harm through the early reporting and response to identified hazards, workplace incidents, and the ongoing monitoring of risk controls.
- strive to provide early intervention and support for employees who sustain an injury or illness to optimise recovery and promote an early and safe return to work.
Graph: Injury downtime rate
