This page contains regularly updated information and analytics on the activity and performance of our 308 response locations across 8 regions and 17 districts.
These types of reportable measures are in place across all comparable jurisdictions and are essential to holding government services accountable, ensuring we provide the same level of quality health care to the communities we serve. They also help ensure everyday Queenslanders feel confident in the services they use.
Daily activity overview
Demand
~ 3,200 Triple Zero (000) calls
~ 800 non-urgent calls daily
a Triple Zero (000) call is received by the QAS every 27 seconds in Queensland.
RSQ provides a daily average of 84 episodes of care to Queenslanders
~ 3,385 average daily calls to 13 HEALTH
Responses
The QAS responds to 60 road traffic crashes each day
The QAS responds to a daily average of 45 Code 1A critically urgent patients
RSQ provides, on average, 65 daily hospital transfers
The HCC provides the community with 3,400 average daily interactions
Resources
308 Response locations
Air Bases 10
Fleet 1,567
OpCens 8
~ 5,580 employees
inclusive of:
~ 480 Communications
~ 114 RSQ
~ 200 HCC
Key facts
We are one of the largest ambulance services in the nation (both geographically and demographically), comparable with New South Wales and Western Australia. However, we have the highest number of incidents per 1,000 people.
We have the highest percentage of frontline staff in comparison to other ambulance services.
We consistently deliver the highest ratio of ambulance officers for every 100,000 people. In contrast, many other states and territories rely heavily on their volunteer workforce particularly in rural and remote locations, this demonstrates our commitment to delivering high-quality ambulance services to all communities of Queensland.
Cost per incident
The average cost per incident (emergency, urgent and non-emergency) for the July 2023 to March 2024 period was A$934.
Population
The Queensland population for the July 2023 to March 2024 period was calculated to be 5.32 million people.