This page contains regularly updated information and analytics on the activity and performance of our 311 response locations across 8 regions and 17 districts and 8 Operations Centres.
These types of reportable measures are in place across all comparable jurisdictions and are essential to holding government services accountable, ensuring we provide the same level of quality health care to the communities we serve. They also help ensure everyday Queenslanders feel confident in the services they use.
Key facts
Demand
~ 3,300 Triple Zero (000) calls
~ 780 non-urgent calls daily
a Triple Zero (000) call is received by the QAS every 26 seconds in Queensland.
RSQ provides a daily average of 87 episodes of care to Queenslanders
Responses
The QAS responds to a daily average of 54 Code 1A critically urgent patients
RSQ provides, on average, 67 daily hospital transfers
The HCC provides the community with 3,467 average daily interactions
Average cost per ambulance response A$957
Resources
311 Response locations
Air Bases 21
Fleet 1,596
OpCens 8
~ 6,140 employees
inclusive of:
~ 4,285 Paramedics
~ 470 Communications Officers
~ 230 Patient Transport Officers
~ 97 RSQ
~ 205 HCC