Patient Transport Officer
Patient Transport Officers provide non-acute patient transport services for the Queensland Ambulance Service.
Locations for Patient Transport Officer positions vary throughout the state, depending on the workload of a particular station. In most regions positions will be assigned to high population areas, these include:
Region |
Station |
Far Northern Region |
Cairns |
Northern Region |
Townsville |
Central Region |
Mackay |
South Western Region |
Toowoomba |
North Coast |
Caloundra |
Greater Brisbane |
Various locations |
South Eastern Region |
Beenleigh |
Please note this is not an exhaustive list of locations for Patient Transport Officers
What is the minimum qualification that I will be assessed against under the EOQ process?
For the Equivalence of Qualification process, you will be assessed against the minimum requirements of a Patient Transport Officer –Certificate III in Non-Emergency Patient Transport.
What are the primary objectives of a Patient Transport Officer?
The primary objective of the Patient Transport Officer is the provision of non-emergency patient transport within the Queensland Ambulance Service.
(Note: The Patient Transport Officer will not fill positions on Paramedic or Qualified Ambulance Officer (QAO) rosters or undertake pre-hospital emergency care responsibilities of a QAO).
What are the key accountabilities of a Patient Transport Officer?
Provide basic care (including the use of some specialised ambulance equipment and basic clinical procedures) and specialised transport for non-emergency patients and other duties as prescribed by the Commissioner.
Comply with the QueenslandAmbulance Service Act 1991, all Queensland Ambulance Service policies and procedures and the relevant Industrial Award and agreements.
Maintain a professional approach towards service delivery such as accurate recording of all documentation, ensuring the operational readiness of all equipment and vehicles within their area of responsibility.
Have an awareness and understanding of Human Resource Management practices including Equal Employment Opportunity, Occupational Health and Safety etc.
Undertake and accept responsibility for the maintenance of competencies pertaining to the position as per QAS protocols and standards.
Have an appreciation of the needs of various client groups including but not limited to the aged, people from diverse cultural background, or with disabilities.
What are the mandatory requirements for a Patient Transport Officer?
There are some Mandatory Requirements that must be met by all applicants. These requirements are:
- Hold a current manual drivers licence and obtain a Queensland drivers licence upon appointment and maintain this licence throughout your employment; and
- Hold a current Senior First Aid Certificate or equivalent; and
- Be an Australian Citizen or have permanent residency status or be a New Zealand Citizen after 26.02.2001 and
- A minimum of 12 months experience as a Patient Transport Officer ; and
- Provide evidence of recent currency of experience in this field.
What are the academic qualifications of a Patient Transport Officer?
The EOQ moderation panel will be assessing your qualifications against the Certificate III in Non-Emergency Patient Transport.
You must be able to provide documentation and evidence that supports completion the following Units of Competency or equivalent.
BSB CMN 204A |
Work effectively with others |
BSB CMN 205A |
Use business technology |
BSB MED 201B |
Basic medical terminology |
BSB MED 301B |
Advanced medical terminology |
CHC AC 31 |
Orientation to aged care |
CHC DIS 1A |
Orientation to disability care |
HLT AMB FC1A |
Communicate within an ambulance environment |
HLT AMB FC2A |
Communicate in complex or difficult situations |
HLT AMB PD1A |
Manage personal stressors in the work environment |
HLT AMB SC1A |
Manage routine scene |
HLT AMB T1A |
Transport non-emergency patients |
HLT FA 2A |
Apply advanced first aid |
HLT HIR 1A |
Work effectively in the health industry |
HLT HSE 1A |
Follow organisations occupational health and safety policies |
HLT IN 1A |
Comply with infection control policies and procedures |
PUA VEH 001A |
Drive Vehicles Under Operational Conditions |
For details on unit description and performance criteria for the list of Units of Competence above please refer to the EOQ Evidence Package for Patient Transport Officer (PDF / 262 KB).
What is the minimum experience required to be a Patient Transport Officer with the QAS?
It is expected that applicants hold a minimum of 12 months experience as a Patient Transport Officer, full-time in an appropriate emergency services environment.
In your application you will be required to submit a “Statement of Employment” that outlines your employment history. Details should include:
- Commencement and Termination dates
- Positions held and duration
- Type of employment, such as full-time, part-time, casual or volunteer duties
-
A description of employment history, e.g.
- High diversity of work – urban/large city
- low diversity of work – rural/small town
- Referees and contact numbers
What if I haven’t worked in the Pre-Hospital Care environment for more than twelve months?
You must be able to demonstrate clinical currency (within the 12 months prior to date of application) to the prescribed criteria of a Patient Transport Officer. If you are unable to provide evidence to support your currency, you will be required to coordinate a “Skills Assessment Report” by an authorised assessor / educator. This may be completed through your current/past employer. In some cases an assessment may be coordinated through an appropriate Regional Staff Development Unit (QAS). – For applicants who reside in QLD you will need to arrange this assessment. The EOQ Panel will provide advice on this process.
How do I apply for EOQ against the Patient Transport Officer requirements?
If you are interested in applying for Equivalence of Qualifications against the QAS requirements for a Patient Transport Officer you will be required to firstly review the QAS EOQ Qualification Matrix then download the EOQ Evidence Package for Patient Transport Officer (PDF / 262 KB). Complete all relevant forms and documents as outlined in the EOQ Application Package. You will also be required to attach all relevant supporting documentation (certified where indicated) and submit them to:
Equivalence of Qualification Process
Basegrade Recruitment (QAS)
PartnerOne
Level 9, GPO Box 1395
Brisbane QLD 4001
Last updated 19 April 2005

