Visions, Values and Goals
Our Mission
To improve the health, safety and well being of the community.
Our Vision
Excellence and innovation in emergency medical services.
Our Values
Our people achieve a sense of fulfilment and satisfaction through helping others by being:
Compassionate
Accountable
Respectful
Ethical
Responsible
Sensitive
Our customer service standards
QAS is committed to:
- quality service every time
- excellence in patient care
- professionalism and courtesy
- reliability
- timeliness
- innovation
- respect for privacy
- honest and effective communication.
Our customers
- people of Queensland and its visitors
- patients
- students of community education programs
- purchasers of our products and services.
Our stakeholders
- our patients
- health and other emergency services
- community organisations including Local Ambulance Committees
- local, State and Commonwealth Governments
- our staff and volunteers
- unions
- educational institutions and other
- professional and peak bodies such as the Australian College of Ambulance Professionals and the Convention of Ambulance Authorities.
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